FAQs

Please read our FAQs page to find out more.

How is my order shipped?

Orders are shipped fully insured and require a signature upon delivery. Packages can take, on average, 1-10 business days for delivery. The tracking number will be provided via email to you upon the date of shipment.

Are Aurum® legal currency?

Some Aurum® are legal tender currency in a specific jurisdiction, while the value of other Aurum® are based on the underlying value of the gold, or their collectibility. All Aurum® bear a legal tender notice, unless the particular product is clearly not a currency.

Can I authenticate my Aurum®?

If you own Aurum® that you would like to authenticate you can reach our team here via this form.

Can I request a custom design?

Yes. Custom designs are fulfilled by the manufacturer of Aurum®, Valaurum. They produce Aurum® for a variety of purposes including commemorative pieces and legal tender. Custom Aurum® are an ideal way to print licensed artwork. Currently, there is a 500g minimum order on custom designs. You can submit an inquiry on Valaurum.com via this form.